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Refunds & Returns

Returns

Damaged Or Defective Product (s)

 

Subject to any specific warranties those implied by law, we do not offer any warranty or guarantee on our Product(s). You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible. Please note you will be required to provide photographic evidence of the damaged goods. Without photographic evidence of damage we will be unable to process any claim you may wish to make. On proof of damaged or defective goods we will either refund you or replace the damaged goods. We reserve the right to request you to return the Product(s) to our Customer Service Centre, at no cost to you. If you prefer to receive a replacement of the Product(s) we will replace the Product(s) at no extra charge to you where this is reasonably practicable. If we request you to return the Product(s) to us we will refund the cost of the return of the item to us by you. Nothing in this section affects your statutory legal rights.

Customer Complaints or Feedback

If you have any problems with your order, or if you require any assistance in relation to your order, please contact us. Our customer services team will respond to you directly via email.

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